Looks great, but my god, it is uncomfortable. And it requires about as much attention as having a pet, including the brushing. My fault for getting the beautiful velvet fabric, but it wears terribly. And their fault for having horrible fills for the cushions. It is, as someone else noted, like sitting on concrete. You literally have to plump up these heavy mfs every day if you want to be comfortable. It shifts and becomes leaden quickly. Same with the included pillows, which shed large, pointy feathers occasionally. This was supposed to be a luxury sofa. I suspect there are others at half the price that are not only more durable and require less care, but are also way more comfortable. Their CS is fab, but their overpriced product is not.