Tried so hard to get this purchase right. We were in the showroom for hours and finally decided on a “Slofa” It took 16 weeks to arrive and immediately we noticed that the cover was not stitched correctly. Customer service was good and responsive but you don’t expect manufacturing problems when you spend this sort of money. After using it for a week now I’m truly disappointed. It’s just not comfortable and seems very different to the Sofa we sat on in the showroom. The cushions are too heavy and too firm whereas the seat cushion is the opposite, hard and thin like a futon. It never looks neat and smart despite best efforts every morning. Frankly a bloody disaster and I wish I’d gone to IKEA.