Attitude of customer service bizarre tool resolving error in delivery extremely personally & not professionally. Feel I know intricate workings of the company pricing policies & trying to make me feel sorry for them & their lack of profits on sales of items rather than resolving my issue in non delivery of ordered goods. Very strange conversations lasted over 10 emails & ended with being told I was offensive & had called them a lier which had never happened. Feel personal problems may have been bought into work & ultimately I just wanted my order resolving nothing else... won’t be using them again too much drama