Product arrived in a in a very cheap thin jiffy type envelope the box was battered and as this was a gift I was very disappointed Customer services blamed postal service and told me it does say on the website single items are not boxed but sent in padded envelopes and I should have noticed that !! I questioned the authenticity of the product as seal on top of box but not at bottom so could access the product anyway so why the security tag Was told to ring Dermalogica as they would confirm it’s genuine All I wanted was a product packaged correctly and sent to me in pristine condition Will NEVER use this company again BEWARE if buying gifts as packaging will likely be battered