Brilliant company - my orders are always delivered promptly and well packaged. I love the Dermalogica products - they are really good for my skin and competitively charged from this provider. Their customer support is excellent - I have always received helpful replies to any questions that I asked via email and my last order included, what I thought was a trial size of a product that came up with a nil cost. However, they replied that this was a glitch on their systems and I received a full size product as a goodwill gesture - EXCELLENT service and very much appreciated. Thank you :)