Lord's Tour Bureaucracy gone mad I rang the telephone number from the website ! was asked for payment details I pointed out that I had not give day or time They did not want to know I asked what happens if my day and time were full I was told I would get my payment credited. I gave the payment details with promise of confirmation by email I received the email with the order number I was transferred to another department I was asked some of the same information and suggested I gave the order number They did not want to know I requested day and time and was told the vouchers would be sent in the post I received the correct vouchers but no reference to day or time. No wonder Warwickshire beat Middlesex at Edgbaston by an innings this year!!!!!