Ordered a one day replica sun hat (blue). Didn't receive confirmation of order email so chased by phone after five days. Told they would resend email and that order had been despatched on previous day. Wrong hat (five day, white) arrived today - six days in this internet age is not good. Phoned to confirm I had ordered the right hat (yes) and was asked to return wrong hat. After initial order took a week to arrive I really cannot be bothered to have to go through the further hassle of returning the wrong hat and waiting another week of so in the hottest week of the year. Life's too short. Both ladies I spoke to though were very polite and apologetic.