Ordered 2nd June and accepted the 6-8 weeks advertised wait. When I raised queries promises were made that my goods were being packed and I would be issued a tracking number in days. By Autumn nothing received. I made a PayPal complaint at which point a tracking number was issued. However no movement on that for weeks and on 30th October I was refunded by PayPal. Any negative queries on social media were deleted. I asked whether the proportion (£9.25 of £38.99 payment) which was to go to charity had been delayed as were my goods. No answer, query deleted and I was blocked! Negative comment removed. Manipulating appearances. It would have been better giving money directly to charity instead of playing their game. It just feels like shady dealings. Order ref #72693