I think I speak on behalf our entire group in saying that your entire staff were most friendly, efficient, professional, and accommodating in every way. Every detail was accounted for; from the initial airport pick up, to providing us detailed lists for the two socials, and finally seeing us back off to airport. Gustavo came to our hotel each morning to greet our group and he individually attended to each and every concern of our group, to make everyone very comfortable and ensure the overall tour was most enjoyable. Their office manager Yulai met with us every day and we were all very impressed that she even came to our hotel at night on her own time to help translate for our group. The translators were outstanding and of great help to all. I would highly recommend your agency in Santiago, they are deserving of praise and we would not hesitate to return.