I'm very impressed with LoveSilver.com. I ordered a name necklace from them on the 10 June, and it arrived on the 13! I chose the free delivery option and wasn't expecting it to arrive for at least 10 days, so I was really surprised and pleased. The necklace itself is lovely, very nicely made, the script is clear and pretty and the chain length (16") is just right. I also chose the silver upgrade for an extra £3 and it is very bright and polished looking. It arrived in a white and silver gift box and looked like attention had been paid to presenting it well. I'm really happy with my purchase and I would recommend LoveSilver.com to anyone. I will definitely buy from them again.