They charged upfront for the orders as they don’t provide cash on delivery option and now it’s 4th month till now I haven’t received the order nor refund when every I contact them they reply the following “ Dear friend,Sorry for the inconvenience.2019 Men Fashion Business Dress Formal Lace up Shoes - Brown / 9.5 (x1) Your last package was lost because of logistics problem. How about we resend a new pair,and now we will ship them out and you will receive within 7~15 working days. Is it ok? Kindly don’t place any order with LUKMALL as these guys are cheaters.