My experience with this company was a disaster. Mutiple calls and very polite in the beggining, however when I decided to withdraw my intial deposit due to their several calls on daily basis and after reading some negative reviews, they became more aggressive and did not respond in writing as per my request. I have sent few reminders through my on line account and via email provided, there has been no reponse. It appears that they are not intrested in sending my intial deposit back to my account. I lost hope until recently i came across a review of someone who got their money back from another company. I reached 𝐒𝐄𝐄𝐊𝐑𝐀𝐈 𝐋.𝐂𝐎 𝐌 out and explained my case with luminetrade and to my surprise my case was brilliantly investigated and handled, i am writing this now because i have got my money back and i think this can also help someone else. My email is on my profile, write me if you are having any type of withdrawal troubles.