When I saw the largely negative reviews, I was surprised and so I thought that I would share my experience. I have been a Lycamobile customer for over five years. While I have struggled with their customer service on some occasions, I have never had any major issues, and find most of the people I have spoken to, rather helpful. I have never had any problems with signal and connection speed and I use the internet everyday for research and entertainment. Looking back, I used to always insist on fiber unlimited, now I just use my mobile hotspot as my internet connection for all my devices. This has saved me a ton of money and kept me more in control. (bare in mind everything I've mentioned above is relative to price. Don't expect first class when you pay for economy).