I ordered this sofa as a surprise for my daughter whilst she was away. Then the pandemic came, during this time I received constant assurance and communication from Matt and his team. They made sure that I was updated every step of the way, there was not one moment when I worried about not receiving my piece. When my daughter received her sofa she was so elated and needless to say, I don’t think she will be coming out for a while. It’s everything and more. Comfort, quality and cosiness.