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Sarah
Don’t ever buy from this company because it’s a scam. I doubt they’ll even let me review go through so they can keep their image. I ordered this product from them 3 WEEKS before Fathers Day to give it plenty of time to come. The expected date of delivery was this past Thursday the 18th. After I ordered I NEVER got any updates on status of shipping which should have been my first clue. The 18th came and still nothing so I reach out to customer service on the 19th (THREE DAYS before Fathers Day) letting them know that I have not received my order or an update and that I was getting worried. Friday night I get a response that if I haven’t received and update that my order has just been lost and that I can’t even get a replacement because it’s out of stock but if I wanted something of similar price they could send that or just give a refund. I emailed back literally 10 min after the response I was given because Fathers Day is nearly here and ask if anything can get here in time? I’ll pay differences, shipping, I don’t care at this point I just don’t want to be left empty handed. Saturday afternoon rolls around (The day before Father’s Day) and still no response back so I call. The lady on the phone tells me that I am being issues a refund and that a replacement product has already been sent out and will be here today. I was confused but relieved because I thought the item was out of stock but hey at least I was going to get something in time for Fathers Day and the refund was just an added bonus. Now a few hours after taking to this lady I finally now get a response from the lady I was originally talking to through email who has informed me that nothing is coming, nothing can get here in time, but here’s a refund that should post is 1-5 business days. We’ll see if that actually happens because so far everything this company has told me has a been a downright lie and honestly I’m not even expecting a refund because I think this company is just a scam. So now it is 7pm the day before Father’s Day and I have absolutely nothing to show for it except for the fact that I’m out $70 and no present for Father’s Day. This company should be ashamed of themselves for scamming people like this. I will be making sure no one I know EVER orders from this company.
4 years ago
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Man Crates has a 2.1 average rating from 37 reviews