Thomas B
Firstly would like to say, thank you very much for a great bike & that I'm very pleased with it. Ok, so lets get the slightly negative bits out of the way... When i first received my bike, it was sent with the wrong size seat post. The seat post that was sent was too small in diameter & could have caused damage to the bike if i had tried to tighten the seat post clamp around it, luckily i spotted it soon enough. I purchased the correct size post & fitted it & your team refunded me the cost of the new post. Which i was extremely happy with - so no real problems there, hope you have resolved that easy mistake to make. Secondly, the gears were not really set up and tuned correctly. The bike may well have been bench tested before it was sent out to me, but i was certainly not road tested as the gear were pretty far out. I had to take it to my local shop to get tuned at a cost of £15. Another slight issue, was that after pumping my rear tyre up to 100psi (120 psi is max) my inner tube burst. This was caused by the inner liner that protects the inner tube from the spoke ends being, quite frankly no use at all, so i had to get a new inner tube and new lining at a cost of £8. Though this is down the Chasewood who make the wheels and I'm guessing supply the tyres also? Other than those minor hiccups, i am extremely pleased with my bike. Im a serving member of the armed forces and i use the bike for fitness training after work, also travelling around the base where i am stationed. Its a Point R model, in the fluorescent yellow & certainly catches the eye. I have spread the word around to my colleagues about mango bikes & they are all very intrigued, as the bikes you are producing are fantastic value for money and i wish you all the success in your business. I think it is great they you have innovative designs that can allow people to purchase a bike with a customised feel about it for a reasonable price.
5 years ago
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Mango Bikes has a 3.98 average rating from 636 reviews

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