"They are a great co to take a mobile phone contract with. I’ve been with 02 for almost 20 years now. They are tops for me. They have a great customer service and very helpful at the Cramlington branch in particular. They sorted my new contract over the phone and posted my new phone out to me! This I recieved in 2 days. I’m very impressed with 02 and Zara the young lady that served me."