I have been happily ordering through this company with no problems until today. I am halfway through crocheting a blanket, I have just run out of cream yarn, ordered some more, only for two hideous yellow cream yarns to arrive. When I fallen Marriner yarns the woman was rude, at first tried to imply that I’d ordered the wrong yarn which after pulling up my previous orders she found that no it was in fact them who had changed supplier. Her only resolution was for me to pay to return the wool, which after paying for delivery to receive the wrong colour and then paying to send them back I’d be out of pocket. Seems ridiculous, so rude and so unhelpful. I will now be looking elsewhere for my yarn.