Website easy to navigate when browsing products. As a new customer easy to register customer details, place order and pay for items ordered Great choice of yarn with plenty colour availability also other knitting accessories and patterns to purchase and download without waiting for pattern to be delivered. Order purchased in morning so as advertised same day dispatch if order placed before 2pm. I was pleased with free delivery as my order over £25. I was disappointed as delivery took 6 working days to arrive. Order arrived complete at home adress. Have used some yarn already and I am pleasantly surprised with quality. Yarn was good value for money. Would recommend but please give option for faster delivery service Thankyou