Ross Baker
NEVER EVER BUY A CAR FROM THESE CROOKS From start to finish it has been a nightmare. The day I went to pick the car up I drove 140 miles. The car was not ready. I went back the following week. Lee Bloomfield said that the car had a full service. This was a blatant lie. The car had an oil change only which is not a full service. We then had a burst fuel line causing the car to nearly catch fire as fuel was leaking onto the hot manifold. Two mechanics (one was the RAC) assessed the damage and both agreed that it is wear and tear that had been eroded over time. Both said the car should never have left Marshalls in that condition. Both said that Marshalls should have spotted this when they did the full service and the so called safety checks they brag about doing. We were advised to take the car to out local marshalls garage which is Wimbledon. They couldn't fit it in till 8 days later. Once there the car was looked at 2 days later. No courtesy car was available and if there had of been it would be £33 a day. Lee and Adrian at Ipswich both said that it would be free and the car would be repaired for free. We are meant to be going away on holiday and taking the car with us on Saturday. Once these criminals have your money they don't reply to emails or answer the phone. They are now trying to say that the pipe was damaged by rodents even though two independent mechanics dispute this. Marshalls in Wimbledon are now refusing to release our car without us paying £192. A charge that was never mentioned before. I was going to take my car to our usual mechanic but cancelled the appointment due to Lee and Adrian telling us to take it there. Ipswich don't want to know and are saying the car has rodent damage which is bull. They have not even seen the frayed pipe as I have it in my hand at home. NEVER EVER WILL I DO DEALING WITH THESE CROOKS EVER AGAIN. I HAVE WASTED £1000S ON USELESS WARRANTIES. I am extremely angry with these clowns and will be seeking legal advice.
2 years ago
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Marshall Motor Group has a 1.9 average rating from 57 reviews

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