Sold a life-endangering car! Last year we purchased a new Skoda kodiaq from Marshall Croydon. Within a month the sos system was faulty rendering all Sat nav systems (on the car and connected mobile phones) faulty. When this happens, it is impossible to disconnect your phone from the car system leaving drivers with no means of navigation and trying to track routes on airplane mode on their phone. The car is dangerous for anyone driving a new or unknown route and I believe the onus should be on Marshalls to come and collect the faulty car and provide a replacement. Turns out this is a common fault affecting lots of Skoda kodiaqs. So far, communication from Marshall is slow and they say they can’t come and collect. My husband and I work full-time, need the car on a daily basis and don’t know the route well enough to the dealer to risk another dangerous drive. Very disappointing customer service and it feels like only a matter of time before someone has a crash and sues them.