My SLK 230 broke down on 25th March 2025. The RAC delivered the car on this day to Marshalls MB Southampton. No start and electric roof not working. After some consierable time the car was reurned to me supposedly all fixed and I paid your company £1000. I delivered your driver to my local train station to get him back and then noticed the engine management light was on. I immediatley rang your office to complain and the car was eventually taken back in to your depot some weeks later to effect the problems. After more weeks your service finally announced that faults now appeared which they changed from "your gearbox has leaked oil on to a wiring harness and effecting an O2 sensor" to "The leak is coming from a leak off a camshaft gasket which is now causing the problem" and this will cost £2700+ reduced to £1900+ for being a loyal customer. In the past 20 years we have spent £100,000+ with Mercedes Benz but never again. My wife's last purchase was a 200SLC which suffered all wheels corrosion and I was obliged to pay £750 fo a 6000 mile sevice to effect the repairs. We still own both cars and feel we have been treated appallingly and I would now like a refund for the part of the works not completed. i.e. The roof on the near classic SLK 230 is still inoperative. I trust you will now look at this very poor situation that is called service in your Southampton Depot. Yours sincerely Mr A Shea Peartree Cottage Arnewood Bridge Road, Sway Lymington, Hants SO416ER