Nothing but good things to say about Memory Cherish. I found some old family photos that I wanted to share with others in my family. Some were in need of a little help to bring them back to life. The people at Memory Cherish helped me every step of the way, I'm not very adept at scanning and then retrieving and sending. Their customer service people were patient with me and walked me through every step. Then they upped their game and processed my pictures in less time than expected, and they turned out fantastic! Saw details that I hadn't even realized were there. I highly recommend Memory Cherish!