Well that's easy! Happiness is a guy called Vishal. From the moment we met him him until we drove away in our new electric car his professional, friendly and helpful approach was outstanding. Never rushed us,and took as much time as necessary to explain everything related to our purchase. And he laughed! So,so important in these computer related times. Eric also gave my wife and I time and again his help approach was outstanding. A team is only as good as its leader so congratulations also go to the head of the sales department. Keep up the good work and we will return.