Awful AWFUL customer service experience. The poorest I’ve ever received. I’ve visited the Warrington branch a few times over the years and left in tears almost every time. Made to feel out of place, almost laughed at. Staff seemed totally Un bothered and I walked away none the wiser, visited last week and told them my budget and the spec I’m after, he then disappeared for half an hour and came back down to tell me he’d worked out figures for a PCP on a car that was £3000 over my budget! If I had no manners I would have asked him why he’s kept me waiting to tell me that, but he obviously wasn’t listening. I was told I would be put on a ‘list’. The guy who spoke to us gave no eye contact, he was looking around the showroom while speaking to us as if we were keeping him from something. The poorest experience myself or my family have ever received. Would never deal with Mercedes Warrington again. I’ve now found a fantastic dealership in Leeds and the staff are beyond helpful and kind. Couldn’t be happier! Bought the car today, no hassle. So glad I didn’t follow through with doing business at Warrington. P.S - from the list of extremely poor reviews on here, Mercedes Warrington ... I think you need to really have a look at yourselves. Other reviews on here explain extremely poor service issues, meanwhile the sales guy was explaining that the included car services were a selling point! No care for customers what so ever. Disgusting.