I cannot recommend this company enough. We used them to get some printed tote bags for our company. The service from start to finish has been 5 stars, excellent customer service throughout with the same person checking in through the process (it's so nice dealing with just one person throughout!). Friendly and informative but without being pushy and sale-sy. They sent us many samples of bags so we could choose from their varied selection, and the printed product arrived in excellent time (as promised) and packaged perfectly without creases. We are so pleased with the whole experience with Merchandise Ltd and will 100% use again in the future. Thank you for making things so easy!