International US customers beware! I recently placed an order and even though Merlin claims to offer free shipping to the US, I received a call from the carrier requiring I pay $124 in customs fees. I and other friends have ordered from Merlin before without ever paying customs fees (wheels, framesets), so this appears to be a new cost Merlin is casually passing on to their customer without full disclosure upon checkout. Yes, they have a Ts&Cs page which says buyer may incur separate duty costs, but there is nothing about that on their shipping costs page and no mention of it at check-out. With any other international purchase I’ve made, there is always an obvious summary of charges at check-out. I truly hope Merlin resolves this matter or they will have lost a significant group of US customers. As I was told by their customer service rep when I called, “it is not Merlin’s job to educate US customers on international duty charges.” Fair enough, then I will.