Spoke to Dana consultant and asked why my withdrawal did not work. Apparently I had linked accounts I do not recall. I explained that my main account had ID. These other apparent accounts did not and they refused to payout my bonus winnings. It is a robbery on the next level. I hope they do something constructive with £50. Do not plat Mfortune casino or their cross chain casinos. They will Rob you clean. I'm just thankful I never made a personal deposit because if they could refuse bonus credit - they could have refused my own deposit and winning funds. Avoid this casino at all costs and don't waste any of your valuable time. Use a crypto casino that have instant payouts and care for their users that want to use whichever account desired.