The actual moving expense was 50% higher than what was quoted - they added charges for everything, and there was no consistency from person to person. One person told us moving bags were OK, the next charged us for boxes, packing tape, and labor to put the packing bags into. We were charged for extra distance when the truck was parked at the front of my building. They charged us to rent a box truck when the delivery address was known - if there were extra fees, they should have been built into the contract, not added on again and again. The salesperson who created the agreement said it would not go higher than 10% if nothing changed on our end - nothing did change - our items were what we communicated, so were the pick-up and delivery locations. It was 50% higher!