We studied proposals from Cisco, Avaya, and three vendors, including MightyCall. When choosing a solution for a contact center, we took into account functionality, stability, customization flexibility, the cost of acquiring and maintaining solutions. The MightyCall Enterprise solution became the leader in terms of price-quality ratio.
We did not lose a single call, and we immediately felt the savings in call processing time due to the full automation of all processes, including actually receiving calls on the softphone.
3 years ago
MightyCall (Infratel US) has a
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