Sold my BMW Z4 today and got exactly as quoted. I was treated extremely well from the moment I got there (Luton Branch) by Dan who was friendly and informative from the outset. I must admit I was pretty stressed prior to this appointment due to previous experiences from other car buying organisations. This really was a refreshing change with the ethic of 'we really want the best for you'. Quick inspection and test drive and that was it, done. Was told money may take up to 48 hours to process but it was in my account within one hour. Thanks Mike Brewer and all your terrific staff.