I ordered my daughter’s birthday cookie over a month in advance and picked a particular date so that it would arrive on her birthday. I received a email midday to say that the cookie would now not be delivered today… not leaving me much time I had to drive in to town and waste 2 hours trying to get her a birthday cake replacement. Colin the caterpillar came to the rescue which I wish I had just bought prior and not wasted £25 on a cookie that has not arrived in time. I emailed Millie’s to be told it will be here tomorrow which is if no use to me, I asked for them to cancel delivery and they said it was within their fresh period… well I don’t consider a 3/4 day old cookie to be fresh and I will be asking the delivery driver to return it! Awful customer service and awful experience!