Order a cookie paid £6 for next day delivery! The box had a massive sticker saying ‘must lay flat’ the delivery driver left it on my doorstep o it’s side leaving against the door! When i got home I open it to find the cookie had push again YeH cling foil and the icing had smudge , contacted customer service explained what happen sent picture and they said we don’t class that as damage but sorry for you feel let down ! How can you make a customer pay £6 for delivery for it to turn up damage and then say your complaint doesn’t justify a refund ! Customer service at its finest !!!!!!! Terrible