I returned items which i purchase online to MissPap. I got an email to say my returned parcel had been received and processed on the 17th May but have never been refunded. I was emailed and was told this has now been processed and i would have my refund in 3-5 working days which was over 2 weeks ago. I have since emailed them now 5 times and keep getting an automated reply to say they have my email but they are not getting answered. I am now £60 out of pocket and just getting ignored. The customer service & organisation of this business is awful and i will not be purchasing from your company again unfortunately.