Refund money held - DO NOT SHOP WITH MISSPAP.CO.UK (and they have now blocked me on social media haha) Anyone having issues should call Citizens Advice Consumer Helpline and report them to Trading Standards ASAP and they'll help if you need any further advice or help Citizens Advice Consumer Helpline TEL: 03454 040506 Report MISS PAP's Registered Company name: HOUSE OF MP LTD Company Reg Num: 09645775 Registered Address: Crown House, Plantation Road, Burscough, Lancashire, L40 8JT DO NOT SHOP HERE. I got an acknowledgment email of my returned items Nov 24th. 21 working days passed so I emailed to ask where my refunded money was? I got fobbed off by "Lucy" apologising, saying it had now been processed and it would be back in my account in 2-5 working days. It obviously was not. I emailed again. And again. And again. No reply. I received my refund only yesterday (14th Jan), and that was only after completely spamming MissPap's instagram and twitter posts with links to this page (that's genuinely what it took). They have obviously deleted all my comments and anyone else's comment who asks where their money is. Read actual REAL people's reviews or search all the hundreds of girls tweeting them wanting to know why their money hasn't been refunded for a real representation of this awful company. They're absolute cowboys (and very lucky they refunded me when they did before my legal team sent a letter). I am in my 30s with experience of dealing with these types of companies but I feel so sorry for all the younger girls who are clearly being completely ripped off and are still waiting for their money to be refunded (even longer than I have been). AVOID AVOID AVOID and call the number above if you need help.