I made my order on the 7th August, they received my returns on the 15th of August yet we are now the 5th of September and I still haven’t received my refund! I have emailed at least 5 times and the past 3 times I have been ignored!! I have ordered from misspap in the past and have had issues most times. Not refunding when you have sent a confirmation email to say you received the items is completely unacceptable! There isn’t even a place I can make a complaint it all just goes to the same team dealing with orders so I will leave this review wherever you can see it till my issue is resolved!