I bought a Samsung phone battery and charger as I thought I had lost my spare battery.
Within two hours of ordering I cancelled as I found my spare.
However the order still went out but I ordered sat evening and Monday was a bank holiday so no staff to speak to which is fair enough.
Package arrives, I dont open it and immediately go through the returns process that should give you a unique ID number to return it with, without which they will not receive it.
It came up with a message saying I couldn't have a unique number because it was a battery and I needed to await a phone call. No phone call came, I left 3 A/phone messages. I sent about 4 emails explaining the situation.
However they would delete the body of my email and the reply would just be the link to the stock return process.
No-one has been able to help me. I have give up and a month later I am keeping the battery and charger.
I will never shop at Mobile Fun again.
7 years ago
Mobile Fun has a
4.4
average rating
from
234
reviews
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