My order was lost by their delivery service - they sent a replacement, eventually. However, it looks like the battery may be fake. I have only just read the recent reviews for Moby Memory on this site and I am rather shocked to read about people being subject to fraudulent credit card transactions after purchasing from this company. It *may* be a coincidence, but around 10 days after my payment I was contacted by my credit card company about fraudulent transactions - for Netflix and Trainline - this seems disturbingly similar to the experiences of other reviewers, below. So, on the grounds of late delivery, fake goods and possible theft through fraudulent transactions I suggest you avoid this company.