I have been ordering from Modaboost for about a year now. Never had a major issue as of yet, but there are a few things that could be improved. First the tracking emails are sent multiple days after the product has been shipped. I use USPS Informed Delivery so I can see exactly when the items shipped, because relying on the emails isn't realistic. The US to US handling fees are absurd. Really I wouldn't mind charging $70+ in handling and shipping if the shipping time frames were actually honored—but too often orders don't get shipped out for 5+ days after payment is sent The pros are quality is great. Never had any issues in quality. Reliability overall is also good. I've never had an order not show up or any issues like that. It's also nice to have domestic US options for speed, although as mentioned earlier the price is hefty and shipping times are inconsistent. Now we can go onto my most recent order. I placed an order 5 days ago. It hasn't been shipped. No tracking email. Also no response from support upon putting in a support ticket to see what's going on. I'll come back to this review when I get more information