I have used Monkey Swag before with no issues. However, this time service was poor. I emailed 3 times asking to cancel one of the items and/or to change it, but never received a reply. The items then took 2 weeks to arrive despite stating 1-2 day delivery. Even with their staggered covid posting schedule it should have not taken this long. They have arrived too late, so I have had to return them. The quality of the straps seemed fine, just a shame about the service.