"\"I had some concerns with the product I received and reached out to customer service. They promptly addressed my concerns and graciously issued a full refund for the order. They seemed to truly care about my feedback and experience. They did not have to do this and I have no doubt there is a great group of people behind this product who actually care about what they are making. Not sure this product is for me, but the price is good and I would consider buying again in specific situations now that I have a better understanding of the product.\""
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