Romford & General Head Office / Customer Services They have missed one of the suits I've ordered and will (as told to me) to deliver the suit before the date needed. Did I mention it was a for a wedding?! Please do not think this is a mere bitter post, this is what is happening now... Their head office is closed, therefore nobody is picking up the phone. The store can't do anything but email the hire service (useless). The customer services do not reply, or at least are yet to (regardless of urgency). They do not use their social media well enough. The suits often come with incorrect measurements and I have even picked up a shirt that is both dirty and creased. So, if you want a suit, consider somewhere else... Moss Bros, if you are reading this... CHECK YOUR EMAILS