Absolutely appalling service - if I could leave no stars, I would. The staff at the Rushden Lakes store failed us at every opportunity; we were measured for sizes, they ordered the wrong sizes, tried to make us walk away with items clearly too small (saying "it's supposed to look like that", until an actual tailor in the shop pulled them up on it), we re-ordered items and they entered the wrong details on the screen as we watched them! Tried to complain to their "Customer Support" department (I assume that title is their as a joke as they do anything but support their customers) but was met with the same lack of interest and incompetence. The list goes on but I don't want to waste any more energy on this useless bunch of time wasters. DO NOT SHOP HERE.