Here's a possible review:
*1/5 Stars - Disappointing Experience with Moss Bros Milton Keynes*
I'm extremely disappointed with the white shirt I purchased from Moss Bros Milton Keynes branch. The shirt was packed and looked fine in the store, but when I unpacked it at home, I was shocked to find that it was worn with visible dirt marks around the cuffs and collar.
What's even more disappointing is the lack of customer care I received when I called to report the issue. With a wedding to attend and no time to find an alternative, I explained my situation to the customer service team, hoping for some understanding or assistance. Instead, I was met with indifference and no offer of compensation or discount.
Given the distance I had to travel to the store (a 30-minute drive), I expected a more satisfactory response. Unfortunately, this experience has left a sour taste, and I wouldn't recommend Moss Bros Milton Keynes to anyone.
*Improvement Suggestions:*
- Quality control checks on merchandise before sale
- Empathetic customer service that acknowledges customer inconvenience
- Consideration for compensation or discounts in cases of faulty or substandard products
Until these issues are addressed, I'll be taking my business elsewhere.
1 month ago
Moss Bros has a
2.2
average rating
from
54
reviews