I wanted to purchase a pair of shoes I had seen on your website. As I was staying in Chester decided to go to the store as I didn’t know what size to order online-5.5 or 6. Spoke to a very pleasant & helpful lady on Monday morning-sorry didn’t get her name. She said she would get both sizes I needed to try on delivered to the Chester store by Wednesday morning. Sure enough yesterday morning they were in the store. Again saw another very pleasant & helpful lady-nothing was too much trouble for her-again didn’t get her name. Tried both sizes on - the 5.5 fitted perfectly. The shoes that I purchased were Gabor-Viola in Cognac. Added bonus they were in the sale at £71.25! Thank you ladies for being most helpful - most importantly for the great customer service. Due the friendliness of the assistant my husband also purchased a pair of shoes. I have purchased shoes/boots in the past from Mozimo-years ago you sent out discount cards. I told the assistant I would be back next year to purchase shoes & a bag for my sons wedding-only problem I will be spoilt for choice! Thanks so much for all your help ladies.