Superb service all round. Engraving exactly as requested. Purchased the Charge+ in black + bit kit. Never owned a multi tool apart from a Swiss army knife 20+ years ago. Decided on the charge due to a total of 19 tools & very happy with my choice. I have just ordered the black bit extender (really think for the price of the charge although excellent it should include the extender as standard) All in all the charge+ really excels & with a 25 year warranty future proof. Amazing multi tool & superb engineering. No more getting the tool box out for general d.i.y, got it all in one handy package👏👌👍