I ordered 2 ingots with St Christopher for my 2 gradchildren who were going off on a European backpacking trip with their mum (age 8&9yrs). I was later than I expected ordering as I wanted them engraved and personalised. The gentleman I spoke with on the phone was extremely kind and said he would personally ensure they were with me on time. The next day they arrived in the post. I thought that they must have forgotten to engrave them as they had arrived so quickly but no, there they were, 2 beautiful wee ingots beautifully personalised. I would definitely use this company again. Excellent personal service which i9s rare to find these days. Thank you so very much, their ingots are around their necks in Amsterdam as I write this :)