Unfortunately, I cannot recommend the service of MyChargeBack (MCB). Writing the whole story here would be too long. I contacted MCB in April 2022 as I was a victim in a pre-IPO Shares scam. I was contacted very promptly by Estelle Richey (Sales) who promised me that I would receive a 'Cyber Intelligence Report and Bank Wire Intelligence Report' within a few days and the team would act quickly and keep me constantly and pro-actively updated and informed. Furthermore, she urged me to act quickly, as there might still be a chance for the transaction to initiate a call back from the bank. Unfortunately, it took the case worker assigned to me more than a month and several escalations from me to start working on my case. Totally incompetent. And with that, the time for a recall had passed ☹. This was followed by a change of the case worker and a lengthy process with mini-steps and constant questioning and escalation from me, as nothing happened and everything took forever. VERDICT: Good in sales. And after the contract was closed, I unfortunately only had quite incompetent clerks who didn't keep much of what I was promised in the sales call. So far (after 1.5 years) no result and if I don't do follow-ups, nothing happens for months. Very disappointing. Would have preferred to save the money.