My husband paid premium rate to have a parcel collected on Wednesday 2nd December. Tracking No 9901487246059789, Invoice No 7406155. Needless to say the parcel is still lying here. We contacted Support 3rd December who said he would make sure the parcel was collected that day. Did it heck. We are now on 4th December and I'm not holding my breath. I feel Hermes should change their promises as they obviously don't abide by them. Never again will we use Hermes.
4 years ago
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