I had it up to here with Hermes .I booked a return to be collect they gave me the date it would be collected .I waited in all day no collection.my first taught due to driver down with covid.So I took it to a drop of point after a few day and had it over I already paid for return .Then yesterday I received a email advising. Me a couriers would be collecting parcel then I check the app and it said my. Parcel wilk be delay and they will get back to me the company is waiting for to his parcel so I can reorder can't believe this is happening.Next time I will tak to it to the post office not very happy with what going on